I have entered the wrong name in my booking. Can I change it?

If you've made a small spelling mistake with your name, get in touch with us and we'll correct this free of charge, up to 3 characters per name. We might also be able to help regarding correction of larger spelling mistakes for free, as long as you can prove it’s still the same person. If you need to add or remove a middle name or add an additional surname, and if you need a name correction due to a legal name change (for example changing from a maiden to married name), we can also correct this free of charge. Please be informed that if you make a legal name change, you need to pay the fee for name change and contact us for a refund.

Service charge - phone and airport bookings

There's a service charge (20 GBP per person, each way) for bookings and changes made by phone and at the airport.

All flights excl. international long haul:
  • Name change: 55 GBP
  • Refundable: Non-refundable
International long haul:
  • Name change: 90 GBP
  • Refundable: Non-refundable

Changes are charged per person, each way. Conditions apply.

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